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Deskside & Technology Support Analyst (SC Cleared) - Bristol

IO Associates
Posted a day ago, valid for 5 days
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£30 - £34 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for a Deskside & Technology Support Analyst requiring SC clearance, located in Bristol.
  • The hourly rate for this position is £34 via an umbrella contract, with an initial duration of 6 months.
  • Candidates must have at least 4 years of experience in IT Service Management and 2nd Line Support.
  • A high level of proficiency in a Corporate IT environment and experience working to Service Level Agreements is essential.
  • Desirable qualifications include Microsoft certification and ITIL V3/4 Foundation qualification, along with customer service experience.

Role: Deskside & Technology Support Analyst

Clearance: SC Cleared minimum, can take DV

Location: Bristol

Hourly Rate: £34 via Umbrella

Contract Duration: 6 Months initial

iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis.

Please note, this is a full-time role in Bristol in which you'll need an Active SC Clearance to be considered*

Experience Required

Essential:

  • At least 4 years' experience in IT Service Management principles and processes
  • 2nd Line Support experience
  • High level of proficiency and knowledge of working in a Corporate IT environment
  • Experience in working to (and exceeding) Service Level Agreements

Desirable:

  • Qualifications: Certification from Microsoft
  • ITIL V3/4 Foundation Qualification
  • Working knowledge of Service Now
  • Customer Service Experience

If you're interested, please do apply to this role with your most up to date CV as I swill be calling through applications in order of receipt.

Role: Deskside & Technology Support Analyst

Clearance: SC Cleared minimum, can take DV

Location: Bristol

Hourly Rate: £34 via Umbrella

Contract Duration: 6 Months initial

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.