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Mobile IT Support Engineer - Southwest & South Wales
Location: Mobile Role - Covering Worcestershire, Gloucestershire, Southwest England & South Wales
Contract | Full-Time | Own Vehicle Required
We're seeking a flexible, driven, and customer-focused Mobile IT Support Engineer to join a growing technical support team.
In this varied role, you'll be providing hands-on IT support to multiple clients across the Southwest and South Wales region. Ideal for someone who enjoys travel, problem-solving, and delivering exceptional customer service in dynamic environments.
Key Responsibilities:
- Provide mobile IT support across a regional area, travelling between client sites as required.
- Deliver a mix of software and hardware support, including troubleshooting, break-fix, and installations.
- Act as the face of the support team, building strong relationships with clients and ensuring high levels of customer satisfaction.
- Maintain accurate documentation of support work and follow escalation procedures as needed.
- Participate in an on-call rota when requested (subject to business need).
Essential Skills & Experience:
- Full UK driving licence and access to a reliable vehicle.
- Excellent working knowledge of Microsoft technologies - Windows 7/10/11, Office 365.
- Strong communication skills with a professional, customer-first approach.
- Ability to work both independently and as part of a wider support team.
- Eligible for Government and customer-specific security clearances (essential).
Desirable:
- Hardware break-fix experience (training can be provided if needed).
- Experience supporting users in a field-based or multi-site environment.
Contract Details:
- 155 Per Day (Inside IR35)
- 7 Month Contract Length
- Travel - Onsite (Various Sites)
- Eligible for Clearance
This is a fantastic opportunity for someone looking to grow their career in IT support while enjoying the variety and autonomy of a mobile role.
Please apply for immediate consideration.
