- Design and implement IT services solutions to address IT services transfer and business change requirements.
- Collaborate with transferring sites personnel & functions, the migration & service transition team, and the primary IT Service Provider to validate solution requirements.
- Provide technical guidance and support to the migration and service transition team.
- Ensure solutions are scalable, secure, and aligned with enterprise architecture and IT service management arrangements.
- Support the planning, testing, and execution of the IT services migration.
- Proactively chase down and/or escalate issues where necessary.
- Support the maintenance of safe, compliant, and secure business operations, and people change imperatives.
- Identify, capture, and share lessons learnt and enact timely continuous improvement activities.
- Strong understanding of IT end-user, end-user compute, infrastructure, applications, and systems migration strategies and principles.
- Excellent problem-solving and analytical skills.
- Strong communication and stakeholder management abilities.
- Ability to manage multiple site migrations simultaneously.
- Experience in developing and delivering service migration solutions in IT change/transformation/transition and M&A type scenarios (Desirable).
- Job Title: IT Service Designer
- Main Skill: IT services migration
- Location: Bristol Hybrid
- Salary: Competitive, dependent on qualifications and relevant experience
- IT end-user migration strategies
- Problem-solving and analytical skills
- Communication and stakeholder management
- Multi-site migration management