Job Title: Travel Claims HandlerLocation: Bristol (Hybrid or Remote, with occasional travel to HQ)Salary: £30,000 - £35,000 per annumAbout the RoleWe are seeking a proactive and detail-oriented Travel Claims Handler to join our client's growing team. In this role, you will manage and assess travel insurance claims from initial notification through to settlement, ensuring fair and timely outcomes for customers.Key Responsibilities Handle a caseload of travel insurance claims in line with company policies and regulatory requirements.Liaise with customers, third-party suppliers, and internal departments to gather information and assess claims.Make fair and prompt decisions on claims, ensuring excellent customer service throughout the process.Maintain accurate records and documentation for each case.Identify potential fraudulent claims and follow the appropriate procedures.About YouPrevious experience in travel insurance, claims handling, or a similar customer service role.Strong communication and interpersonal skills.Ability to work independently, with excellent attention to detail.Sound decision-making skills with a customer-first mindset.Good IT skills, including familiarity with claims management systems.BenefitsSalary between £30,000 - £35,000 depending on experience.Hybrid or remote working arrangements, with occasional visits to the Bristol HQ.Opportunities for professional development and career progression.Supportive and collaborative work environment.If you're an organised and customer-focused professional looking for your next step in the travel insurance sector, we'd love to hear from you.Contact: Kas Morgan - CPS GroupBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies
Back to searchTravel Claims Handler
CPS Group
Posted 22 days ago, valid for 5 days
Bristol, City of Bristol BS6 5EX
£30,000 - £35,000 per annum
Full Time
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Sonic Summary
- The position of Travel Claims Handler is available in Bristol with options for hybrid or remote work, requiring occasional travel to the headquarters.
- The salary for this role ranges from £30,000 to £35,000 per annum, depending on experience.
- Candidates should have previous experience in travel insurance, claims handling, or a similar customer service role.
- Key responsibilities include managing a caseload of claims, making fair decisions, and maintaining accurate records while ensuring excellent customer service.
- The role offers opportunities for professional development in a supportive and collaborative work environment.
