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Our client is currently recruiting for a Disrepair Surveyor to join their team on an initial 6 month basis.
The role will entail carrying out disrepair surveys and writing full reports on the findings to present to stakeholders.
The successful candidate will ideally have;
- Supervise and coordinate Response Services Surveyors to provide pre and post Repairs inspections as directed by the council's scheduling system. Provide the technical service lead on managing complex complaint cases through to a successful conclusion; to include fact finding, report writing, explanatory responses and witness representation at court on behalf of the council.
- With the Response Services Surveyors, monitor the delivery and quality of work carried out by Trade Teams & contractors, in order to maximise customer experience and satisfaction, taking the lead on dealing with any issues or complaints in a timely manner, ensuring lessons learnt are implemented as part of driving forward improvements to the Service and continuously improving customer experience.
- Ensure that tasks are owned by staff and that they action and take responsibility from end-to-end of the process. Ensure that where work is delegated or carried out by other parties, such as contractors, that over-view is maintained and deadlines met. Ensure customers are kept informed of progress throughout the process and that the work is completed to quality, financial and time targets. Champion an excellent customer experience with Landlord Services.
- Assist the Responsive Repairs Manager to monitor and accurately report Expenditure and costs against budgets.
We are ideally looking for someone with a construction degree, in either CIOB or RICS.
The role has been deemed to be in scope of IR35, if this role is of particular interest then please do apply immediately.
