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Network & Telephony Support Engineer
Location: Bristol
Type: Temporary Contract
Start Date: Monday 26 May 2025
End Date: Monday 30 June 2025
Pay Rate: £22.03 per hour (Inside IR35)
An experienced Voice & Data Networks Engineer is required to cover for a staff member currently on leave. This is a short-term role, working in a tight-knit, professional team of five. Immediate start available following interview and background checks.
What You'll Be Doing:
- Maintain and support voice and data networks, telephony systems, and related infrastructure
- Troubleshoot connectivity issues and resolve incidents to meet service levels
- Monitor network performance and escalate issues when needed
- Configure network/Teams comms kit (multi-vendor environment)
- Document changes and support BAU operations
- Liaise with internal IT teams and external suppliers
- Handle tickets from the call management system to SLA deadlines
- Travel between sites as required
What You'll Need:
- Proven experience with enterprise-level network and telephony infrastructure
- Strong troubleshooting skills for voice/data connectivity and hardware issues
- Hands-on experience with system upgrades and backup/recovery practices
- Familiarity with ITIL practices and working in a public sector IT environment
- Ability to follow procedures and technical standards (ideally NCSC aligned)
- Confident communicator with both IT and non-IT staff
- Must be able to hit the ground running - no time for hand-holding
This is a backfill role with a clear end date. Extension is possible but not guaranteed. If you're qualified, available, and ready to get stuck in - apply now.
*Rates depend on experience and client requirements
