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1st/2nd Line Support Technician

Searchability (UK) Ltd
Posted 18 hours ago, valid for a month
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£120 - £130 per day

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a 1st/2nd Line Support Technician in an MSP environment, focusing on both Service Desk and Application support.
  • This is a 3-month contract role based in Bristol, offering a daily rate of up to £130.
  • The client is an established MSP with over 50 years in the industry, serving large businesses across the UK.
  • Candidates should have a general IT Support skillset, ideally with experience in Windows OS support, hardware fixes, and Active Directory.
  • Immediate availability or shorter notice is preferred for applicants.

1st/2nd Line Support Technician

  • This is an all-encompassing IT Support role which will be a mix of Service Desk and Application support in an MSP environment.
  • This is a 3 month contract paying up to £120/130 p/d based on site in Bristol (flexibility for hybrid later on).
  • Looking to get started right away, so Immediately available or shorter notice candidates preferred at this stage.
  • To apply please email

Who are the client?

Our client is an MSP who have been in business for 50+ years and work with some huge businesses across the UK. They deliver both on-premises and cloud-based solutions to their clients.

What will you be doing?

Coming in as a 1st/2nd Line Technician, one day won't be the same as the next, ideally you will be the first port of call for a specific client for Hardware and Software fixes in house as well as supporting users remotely in a service desk manor. You'll bring with you a general IT Support skillset, preferably having experience of both types of support but not essential.

What will you need?

  • Windows OS support
  • Hardware fixes (Printers, Laptops etc)
  • Active Directory / Entra
  • O365
  • Intune

What would be desirable?

  • Application Support
  • Service Desk experience

To Apply.

Please either apply through this advert or emailing me directly via . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS - Windows, First Line, Second Line, O365, Communication, Active Directory, Application Support

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.