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Travel Operations Coordinator
Company Overview: Signature Bristol is hiring a Travel Operations Coordinator to join a prestigious client based near Bristol Airport on a permanent basis. This renowned company is known for providing top-tier service in the industry and is looking for an ambitious, proactive individual to contribute to their team.
About the Role: As a Travel Operations Coordinator, you will play a key role in managing the commercial operations of the business. Acting as a project manager, you will oversee client experiences from start to finish, ensuring all logistics and client needs are met. This dual role combines sales and operations, providing a dynamic and varied work environment.
Key Responsibilities:
- Coordinate travel bookings and ensure smooth operations for high-end clientele in a regulated environment.
- Sales and operations duties may vary daily to offer diverse challenges.
- Respond to travel-related inquiries via phone and email, including the management of trip requests, feasibility checks, and sales.
- Maintain location data and provide administrative support for the quote management system.
- Prepare and issue travel documents and other relevant materials to clients.
- Work directly with clients, ensuring confidentiality and discretion in all dealings.
- Liaise with internal teams (operations, third-party providers, finance, management) to ensure accurate bookings, transport arrangements, and client catering services.
- Circulate travel briefs to clients in a timely manner.
Salary and Benefits:
- Competitive salary
- Company pension scheme
- Flexible 4 on, 4 off shift pattern
- Free onsite parking
- Opportunity for additional income with on-call shifts.
Working Arrangements:
- Full-time position with 8am to 8pm shifts.
- 4-day on, 4-day off shift pattern, including rostered on-call duties.
- Office-based role (Own transport is essential due to the lack of public transport links).
Work Environment:
- Fast-paced, project-based role requiring excellent attention to detail and memory retention.
- Customer service focused with a commitment to delivering exceptional client experiences.
- Each booking is treated as a distinct project from planning to completion.
Experience & Skills Required:
- Previous experience in roles requiring high-level coordination, such as in lettings, recruitment, events, or operations.
- Strong background in managing projects with multiple components.
- Attention to accuracy and detail is critical.
- Excellent written and verbal communication with a friendly telephone manner.
- Strong organizational skills, with the ability to multitask in a fast-paced environment.
- High proficiency in Microsoft Word, Excel, and Outlook.
Is This Role Right for You?
- You thrive in environments with frequent last-minute changes and are flexible when plans need adjusting.
- You are looking for a career path that offers opportunities for learning and progression, not just a job.
- You enjoy being part of a supportive team and are not afraid to seek help when needed.
- You possess a bright personality and an excellent telephone manner.
- You have diligence and strong attention to detail.
Additional Requirements:
- Own transport is essential.
- Right to live and work in the UK is required.
For more information, please get in touch with Rachitha at Signature.
Whilst we will endeavor to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities
Please be aware that Signature Recruitment will never reach out to candidates through Whats App, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.
