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Lead the technology strategy function, driving large-scale transformation through modern infrastructure design and solution delivery. Manage a high-impact team and influence senior stakeholders to deliver innovative, cost-effective tech change across the business.
Client Details
Our client is a nationally recognised organisation undergoing a major digital and infrastructure transformation. With a clear focus on innovation, customer experience, and operational excellence, they are investing heavily in modernising their technology landscape to support long-term strategic growth. You'll be joining a forward-thinking team that values leadership, collaboration, and driving meaningful change across the business.
Description
- Develop and implement a comprehensive technology strategy that aligns with the company's business objectives.
- Identify opportunities for technology-based improvements and innovations.
- Oversee the management of technology resources and budget.
- Lead and mentor the technology team, promoting a culture of continuous learning and improvement.
- Liaise with stakeholders to understand their technology needs and expectations.
- Manage technology risks and ensure compliance with industry standards and regulations.
- Monitor technology trends and advancements in the retail industry.
- Collaborate with other department heads to integrate technology into all areas of the business. Own and lead the enterprise technology strategy and infrastructure design
- Manage a lean team of Architects and Tech Specialists, with matrix oversight of PMs and BAs
- Translate business outcomes into technology solutions that drive change
- Shape and deliver the technology infrastructure & hosting services backlog
- Champion architecture standards and reusable technology patterns
- Provide strategic input on feasibility and risk of proposed solutions
- Act as a trusted advisor to senior leadership on all tech matters
- Support and deputise for the Director of IT as needed
- Ensure timely and cost-effective delivery of technology initiatives
- Mentor and enable internal delivery teams and third-party suppliers
- Drive CAPEX alignment and identify cost-saving opportunities
- Foster strong relationships with business units, exec stakeholders, and suppliers
- Lead continuous improvement in architecture, delivery, and support standards
Profile
- Proven experience in senior IT leadership roles within fast-paced environments
- Strong background in IT strategy, architecture, and infrastructure delivery
- Skilled in managing cross-functional and virtual delivery teams
- Deep understanding of CAPEX/OPEX, SaaS, and financial implications of tech decisions
- Hands-on experience with enterprise systems (ERP, CRM, Telephony, etc.)
- Strong grasp of network, server infrastructure, and end-user technologies
- Comfortable operating in agile environments with mission-critical systems
- Confident stakeholder manager with excellent influencing skills
- Commercially astute with a continuous improvement mindset
- Track record of driving change and delivering value through technology
- Degree qualified or equivalent experience; ITIL knowledge desirable
- Strong leadership, coaching, and mentoring abilities
Job Offer
- Salary range of 90,000 - 100,000, plus comprehensive benefits
- Opportunity to lead enterprise-wide tech strategy and transformation
- High-impact leadership role reporting directly to the Director of IT
- Chance to shape modern infrastructure across a nationally recognised organisation
- Collaborative, forward-thinking culture with strong executive backing
- Real influence on strategic decision-making and future technology direction
