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Bromley
Mechanical engineer
Technical Support Engineer

Technical Support Engineer

React Recruitment Limited

Posted 8 hours ago, valid for 5 days

Bromley, Kent BR2 9HT, England

£35,000 - £40,000 per annum

Full Time

Health Insurance

Retirement Plan

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Sonic Summary

Our client is looking for a Technical Support Engineer with a mechanical engineering background.
The position offers a salary ranging from £35,000 to £40,000 per annum.
Candidates should have at least 2 years of previous experience in engineering, preferably in a sales environment.
The role requires strong communication skills and the ability to maintain long-term client relationships.
This full-time position is office-based in West Kent and includes benefits such as a company pension scheme and private health insurance.

Our client is seeking a dynamic and ambitious Technical Support Engineer (Mechanical bias). The ideal Technical (Sales) Support Engineer will have a mechanical engineering degree/background.

Salary: £35,000 to £40,000 pa

Location: West Kent - near Bromley/Orpington

Hours: Monday - Friday 8.30am - 5.30pm

Benefits: Company Pension Scheme

Private Health Insurance - After the qualifying period

20 days holiday, plus bank holidays plus an additional 3-4 days over the Christmas Period.

After 5 years of continuous service the holiday is increased by 2 days and then an additional day for every year worked with a cut off at 5 extra days

The Technical Support Engineer will be fully office based and in time will be required to travel - UK driving license essential. The Technical Support Engineer role supports the field sales team with pre and after sales advice, quoting, follow up calls (no out bound sales).

Maintain long-term relationships with existing clients through managing and interpreting their requirements
Monitor USA/UK/Asia/Europe/China/ROW with regards to quotes converted through to orders.
Preparing client quotations for spares, whole systems and following them up to see if the quotes met with their expectations and updating the CRM system accordingly
Providing pre-sales technical assistance and product training, and sales support services
Making technical presentations and demonstrating how a product meets client needs
Liaising with the engineering team
Producing, maintaining and editing the price lists

Skills and Qualifications Required

Degree in Mechanical Engineering/Engineering is desirable or qualified by experience
2 years previous experience working within Engineering, sales is preferred
Excellent communication skills, comfortable with speaking to customers on the phone
Flexible and have a can-do attitude
Team Player - essential
Proficient in Microsoft Office (Excel, PowerPoint, Work and Outlook

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