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The ideal candidate will be responsible for managing our clients' air conditioning needs, including installations, servicing, and repairs. This fast-paced role requires someone who is quick to learn, enjoys working independently, and thrives as part of a team. Please note this role will be moved to Sevenoaks at 2026.
Client Details
This small-sized company operates within the Business Services industry, delivering professional solutions tailored to its clients' needs. They pride themselves on maintaining a supportive and structured environment to ensure their employees can thrive.
Description
The key responsibilities:
- Handling daily queries from engineers and customers via phone, email, and internal referrals
- Managing our CRM database, ensuring accurate records in line with GDPR compliance
- Scheduling work for engineers and overseeing progress from start to completion
- Booking Service visits and call outs
- Preparing quotations, liaising with customers to understand their needs, completing RAMS, and following up on engineer reports and outstanding quotes
- Please note this role will be moved to Sevenoaks at 2026.
Profile
A successful Office Administrator should have:
- Strong rapport-building skills with customers, engineers, suppliers, and third parties
- Resilience, determination, and ability to work to deadlines
- Prior experience in scheduling work and managing changes as necessary
- Exceptional telephone communication skills
- Ability to work independently and take initiative
- Able to start immediately
Able to work under pressure
- Experience raising, sending and following up on quotations is an advantage
- Flexible, hands-on approach with a willingness to learn
- Strong organizational skills, with the ability to prioritize tasks for yourself and others
- High attention to detail and a focus on completing tasks efficiently
- Proficient in Microsoft Office applications, including Word and Excel
- Experience within the construction, utilities, or trade sectors is desirable
- Excellent written and verbal communication skills, with a minimum of GCSE/O level Maths and English (grade C or equivalent)
Job Offer
- A competitive salary of approximately 27,000-32,000 per annum.
- A permanent role with stability and growth opportunities.
- Holiday leave in line with industry standards.
- Please note this role is currently based in Bromley and will be moved to Sevenoaks at 2026.
- The chance to contribute to a small-sized organisation with an impactful role.
If you're ready to take the next step in your career as an Office Administrator, we encourage you to apply today!
