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- Accurately process and update expense claims and variable payments
- Verify claims and ensure appropriate authorisation is obtained
- Liaise with team members to resolve payment queries
- Identify and record payments for reimbursement and generate relevant documentation
- Maintain accurate financial records and ensure compliance with company procedures
- Provide professional and courteous support to colleagues and external contacts via phone and email
- Assist with the preparation and checking of annual statements
- Contribute to process improvement and team efficiency
- Attend meetings, training, and supervision sessions as required
- Strong administrative experience, preferably in a finance or payments environment
- Excellent attention to detail and organisational skills
- Confidence using Microsoft Office (particularly Excel)
- A professional and helpful communication style
- A team-focused attitude with a willingness to support wider business needs
