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The role plays an important part in the administration and smooth running of the charity and requires professional administrative and organisational skills.
Reception & Communication
Serve as the first point of contact for telephone and email enquiries, ensuring a courteous and professional approach.
Greet and assist visitors, maintaining a positive and helpful reception environment.
Sort and distribute incoming mail; manage outgoing correspondence.
Administrative Support
Organise meetings, prepare agendas, attend sessions, and produce accurate minutes with clear action points and deadlines.
Maintain and update internal databases and records.
Support the Business Support Coordinator in ensuring compliance with legal record-keeping requirements.
Use a range of software tools (e.g., Microsoft Office Suite, SharePoint, Visio, WordPress) to produce documents and presentations.
Maintain centralised templates and documents, including marketing materials, organograms, spreadsheets, and reports.
Update the charity's website with vacancies and announcements.
Assist in creating and scheduling social media content
General Duties
Participate in supervision meetings and annual appraisals.
Attend all mandatory training and any additional training as identified through supervision or organisational need.
Uphold confidentiality in all matters relating to service users, staff, and the charity's operations.
Demonstrate honesty, reliability, and professionalism at all times.
Please note: This list is illustrative and not exhaustive. Duties may evolve in line with organisational needs.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
