Back to searchClient Support Executive
Pertemps Crawley
Posted a day ago, valid for 16 days
Burgess Hill, West Sussex RH159DS, England
£13.46 per hour
Part Time
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Sonic Summary
- The Client Support Executive position is based in Burgess Hill and offers a salary of £13.46 per hour.
- This is a temporary, full-time role that requires excellent communication skills and a confident telephone manner.
- Candidates should be able to simplify technical concepts for a non-technical audience and have a friendly, persuasive approach to client conversations.
- While previous customer engagement experience is advantageous, it is not essential as full training will be provided.
- The role involves managing warm leads and guiding clients through the engagement process, with no specific year of experience required.
Location: Burgess Hill (Office-Based)
Salary: 13.46ph
Temporary - Full-Time
Key Responsibilities
- Manage warm leads, following up with potential clients to discuss available products and services.
- Build rapport and develop trusted relationships to convert enquiries into outcomes.
- Confidently explain technical or detailed information in clear, easy-to-understand language.
- Guide clients through the full engagement process, ensuring a positive and professional experience.
- Keep accurate records of all interactions within the CRM system.
- Support the wider team as needed and take part in a shared rota for occasional out-of-hours calls.
About You
- Excellent communication skills and confident telephone manner.
- Able to understand and simplify technical or detailed concepts for a non-technical audience.
- Friendly, persuasive, and empathetic approach to client conversations.
- Motivated and target-driven, with a proactive attitude.
- Strong organisational skills and attention to detail.
- Comfortable using CRM systems (training provided if needed).
Skills & Experience
- Previous customer engagement or client-facing experience is an advantage, but not essential.
- Positive, enthusiastic, and eager to learn.
- Full product and process training will be provided.
