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Senior Surveyor
Burton Upon Trent
Up to £52,000 per annum
Permanent, Full Time - 37 hours per week
Benefits include Company Pension Scheme and Private Healthcare
Are you an experienced and dynamic Senior Surveyor with a passion for delivering exceptional repair services? Do you have a proven track record of managing complex repairs, disrepair claims, and damp & mould issues within the housing sector? If so, we want you to lead the surveying function within our Responsive Repairs Team and make a real impact on the lives of our customers
About Us
We are a forward-thinking housing association committed to providing high-quality, affordable homes and services. Our aim is to improve the lives of our customers by ensuring their homes are safe, comfortable, and well-maintained. We are looking for an exceptional Senior Surveyor to join our team, take charge of complex repairs, and lead a dedicated team of surveyors.
Why This Role is Perfect for You
- Lead with Impact: As Senior Surveyor, you will manage a team of surveyors, driving performance, mentoring, and sharing your expertise to deliver exceptional service.
- Handle Complex Cases: Lead on complex repairs, disrepair claims, and damp & mould issues, from the initial report through to final resolution.
- Make a Difference: Work with a housing association that’s committed to improving customer satisfaction, ensuring that vulnerable tenants have their repair needs managed professionally and efficiently.
- Career Growth: This role provides an opportunity for growth, with ongoing development and training, as well as the chance to take the lead on high-profile cases.
What You’ll Be Doing
- Leading and managing a team of surveyors, overseeing the assessment and delivery of repairs.
- Handling complex and high-priority repairs, including damp & mould issues and disrepair claims, ensuring they are resolved efficiently and professionally.
- Providing expert advice and guidance throughout the repair process, from initial reports to final resolution.
- Supporting your team’s development through mentoring and performance reviews, ensuring top-tier service delivery.
- Collaborating with contractors, consultants, and legal teams to resolve claims and building defects.
What We’re Looking For
- Ideally RICS Chartered Surveyor (or equivalent) with extensive experience in responsive repairs and building pathology.
- Proven leadership and team management experience – you’ll be leading a team to achieve operational excellence.
- A comprehensive understanding of damp & mould issues, disrepair claims, and building defects.
- A customer-focused approach, with the ability to handle challenging cases and provide expert solutions.
- Strong communication skills and the ability to interact confidently with both customers, inhouse delivery team and contractors.
- Experience using CRM, Housing Management and Contractor (desirable).
The closing date for applications is Thursday 4th September
We welcome applications from all sections of the community.
