- Receive outbound calls from potential customers, handling any questions or queries they may have regarding the product.
- Speak with potential customers over the phone listening to and acknowledging their needs and requirements
- Process orders & payments over the phone.
- Look for opportunities to upsell more products during calls, where possible.
- Assist Sales colleagues with any ad-hoc additional needs
- Excellent communication skills and telephone manner
- Confidence and ability to listen/be compassionate
- Personable and positive
- Self-motivated and willing to be pro-active
- Must have own transport due to the location of the office