Account Manager

Hales Group Limited

Posted 9 days ago, valid for 11 days

Bury St. Edmunds, Suffolk IP30 9RU, England

Full Time

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Sonic Summary

The company is seeking an Account Manager to join their team near Bury St Edmunds, offering a salary dependent on experience plus commission.
The role requires previous experience in a similar position and a valid driver's license due to the rural location.
The successful candidate will be responsible for developing existing and new business, handling customer queries, and maintaining client relationships.
Key responsibilities include converting incoming calls into sales, preparing quotations, and generating leads through various methods including cold calling.
The position is permanent, with working hours from Monday to Friday, 08:00 to 17:00, totaling 40 hours per week.

Account ManagerSalary DOE Plus CommissionMonday to Friday, 08:00-17:0040 hours per weekPermanent On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for an Account Manager to join their expanding team! Reporting to the Sales Manager, the successful candidate will be developing both existing and new business, handling queries and enquiries, developing and maintaining client relationships and providing excellent levels of customer service to develop a long-term customer base. Previous experience in a similar role is a must, and a driver’s license and access to your own vehicle will be essential due to the rural location. Main duties and responsibilities:

Responsible for handling incoming calls and converting into sales.
Preparing quotations and following up with projects from enquiry, all the way to order stage.
Play an integral role in developing the business, coming up with new ideas to improve the site and increase overall turnover.
Focusing on developing existing customers and client base by generating new leads.
Cold calling new business if a potential opportunity or lead is identified.
Actively build and maintain successful relationships with customers.
Review plans and specifications, consult customers to ensure they are purchasing the correct products for their needs.
Handle technical queries when required.
Attend meetings online or in person if required.
Review competitors and feedback to management.
Maintain a high level of customer service.
Deal with any issues such as returns or delivery issues.
Assisting with and generating enquiries through social media platforms

Key Skills:

Excellent communication skills both written and verbal
Confident telephone manner
Confident use of a PC to communicate internally and externally
Team worker
Self – Motivated
Energetic Personality
Previous experience within a Sales based role

If you are interested in this role please apply with a current CV or alternatively, contact the office on for more information.

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