- Responsible for handling incoming calls and converting into sales.
- Preparing quotations and following up with projects from enquiry, all the way to order stage.
- Play an integral role in developing the business, coming up with new ideas to improve the site and increase overall turnover.
- Focusing on developing existing customers and client base by generating new leads.
- Cold calling new business if a potential opportunity or lead is identified.
- Actively build and maintain successful relationships with customers.
- Review plans and specifications, consult customers to ensure they are purchasing the correct products for their needs.
- Handle technical queries when required.
- Attend meetings online or in person if required.
- Review competitors and feedback to management.
- Maintain a high level of customer service.
- Deal with any issues such as returns or delivery issues.
- Assisting with and generating enquiries through social media platforms
- Excellent communication skills both written and verbal
- Confident telephone manner
- Confident use of a PC to communicate internally and externally
- Team worker
- Self – Motivated
- Energetic Personality
- Previous experience within a Sales based role