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- Manage and maintain up-to-date documents, ensuring customer details are accurate.
- Conduct outbound sales calls in a timely manner
- Accurately process orders and coordinate delivery schedules
- Promote relevant offers and promotions to maximise sales and meet targets
- Provide excellent customer service by promptly addressing inquiries and collaborating with internal teams
- General administrative tasks, and supporting team members when needed.
- Handle incoming calls with a professional and friendly approach
- Redirect queries to appropriate teams when necessary
- Identify upselling opportunities within customer accounts using the CRM system
- Forward potential new customer leads to the Customer Care Team promptly.
- Facilitate timely appointment scheduling and follow-ups.
- Strong communication and customer focus with excellent telephone etiquette
- Proficiency in PC & keyboard skills, including data management
- Ability to work independently and as part of a high-performing team
- Organisational skills to effectively manage calls, schedules, and sales prospects
- Resilience to work under pressure, meeting targets and deadlines
- A self-motivated approach to sales and problem-solving
- Weekly Pay
- Holiday entitlement
- 24/7 support
- Travel scheme
- Rewards
