CUSTOMER SERVICE ADMINISTRATOR | PERMANENT | BURY
Monday to Friday 8:30am – 5pm
£25,000 PER ANNUM
KPI Recruiting are excited to have partnered with a highly established business, who are currently looking to recruit a Customer Service & Administration Assistant to join their growing team on a full time, permanent basis.
This is an exciting opportunity for a confident communicator who is passionate about delivering exceptional service, ensuring customer satisfaction at every step, and growing with a reputable employer.
The successful candidate will be:
- Taking a high volume of inbound calls from businesses regarding their accounts
- Providing updates via telephone and email
- Processing and updating internal database to reflect account changes
- Effectively managing shared and personal email inbox
- Amending customer information accurately with strong attention to detail
- Creating and distributing correspondence to customers via email and post to provide account updates
The successful candidate will:
- Have previous experience working in a fast-paced customer service environment
- Be a strong communicator, with the ability to communicate across all levels
- Have strong IT skills and pick up new systems with ease
You will get:
- 25 days holiday plus bank holidays
- Free on-site parking
- Flexible working options – early finish Friday
- Pension scheme
- On site gym
- Yearly bonus scheme
INDCOM