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Customer Services Administrator

KPI Recruiting
Posted 5 hours ago, valid for 19 days
Location

Bury, Lancashire BL9 0AD, England

Salary

£25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Administrator on a permanent basis in Bury, offering a salary of £25,000 per annum.
  • Candidates are expected to have previous experience in a fast-paced customer service environment.
  • The role involves managing inbound calls, updating databases, and communicating with customers via email and phone.
  • Strong communication skills and proficiency in IT systems are essential for success in this role.
  • Additional benefits include 25 days of holiday, free on-site parking, and a yearly bonus scheme.

CUSTOMER SERVICE ADMINISTRATOR | PERMANENT | BURY

Monday to Friday 8:30am – 5pm

£25,000 PER ANNUM  

KPI Recruiting are excited to have partnered with a highly established business, who are currently looking to recruit a Customer Service & Administration Assistant to join their growing team on a full time, permanent basis.  

This is an exciting opportunity for a confident communicator who is passionate about delivering exceptional service, ensuring customer satisfaction at every step, and growing with a reputable employer.

The successful candidate will be:

  • Taking a high volume of inbound calls from businesses regarding their accounts
  • Providing updates via telephone and email
  • Processing and updating internal database to reflect account changes
  • Effectively managing shared and personal email inbox
  • Amending customer information accurately with strong attention to detail
  • Creating and distributing correspondence to customers via email and post to provide account updates

The successful candidate will:

  • Have previous experience working in a fast-paced customer service environment
  • Be a strong communicator, with the ability to communicate across all levels
  • Have strong IT skills and pick up new systems with ease

You will get:

  • 25 days holiday plus bank holidays
  • Free on-site parking
  • Flexible working options – early finish Friday
  • Pension scheme
  • On site gym
  • Yearly bonus scheme

INDCOM

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.