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The Credit Controllerswill be joining a dynamic and passionate team, and as a key player in the credit control team, you'll be the face of the company in every customer interaction so bringing your A-game in professionalism and positivity is a must! This team has a super low turnover rate, people love to work here!!
For this role, it is essential you have a background in credit control.
Responsibilities:
- Manage and maintain your own customer ledger, ensuring timely payments in line with agreed terms.
- Build and maintain strong relationships with customers, resolving any account-related queries efficiently.
- Proactively chase overdue payments to recover outstanding debts.
- Monitor and identify high-risk accounts, taking appropriate actions to mitigate financial risk.
- Initiate disconnection processes for overdue accounts in compliance with established credit control policies.
- Continuously evaluate and suggest improvements to existing credit control processes and procedures.
- Produce ad hoc reports as required.
- Carry out general administrative tasks to support the credit control function.
- Self-motivated and proactive approach to work.
- Strong verbal and written communication abilities.
- Solid numerical and arithmetic skills.
- Proficient in Microsoft Outlook with moderate Excel skills; comfortable using general computer systems.
- High attention to detail and accuracy.
- Capable of working independently and collaboratively within a team.
- Strong organisational and time management skills.
