Operations Administrator

As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you.

A unique opportunity for an energetic, forward-thinking individual to join our expanding team at our AJ Access depot.

As one of the leading innovators in our sector, we are currently looking to recruit an operations administrator within our Powered Access depot.

In brief, this operations administrator position will involve:

• Taking sales and operational enquiries and complaints via telephone, email, web chat and instant messaging, and liaising with the relevant personnel/departments in a friendly, helpful, and professional manner at all times.
• Inputting customer sales orders and ensuring that order statuses are always up to date on our systems and reports.
• Placing orders with our suppliers for new and used machinery, workshop consumables, and parts for our engineering team.
• Coordinating with the engineering teams effectively to ensure that the machines are progressing in line with customer requirements.
• Planning transportation in an efficient manner to meet customer requirements while ensuring the drivers' working time directive is adhered to.
• Maintaining and improving our website by adding and removing live adverts, updating the stock list, and providing ongoing ideas for improvement.
• Maintaining and improving health and safety standards within the depot office.
• General administration to ensure compliance with all in-house procedures are adhered to.

• 25 days holiday, plus statutory holidays.
• Inclusion in a profit share scheme.
• An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available).
• Death-in-Service benefit of 2 x salary.
• Healthcare cash plan.
• MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to name a few.
• Christmas Bonus Payment (Discretionary).

The ideal candidate:

• Previous experience in a customer or operational-focused role.
• The ability to provide a logical approach to difficult circumstances.
• A keen eye for detail with a proactive attitude.
• Good knowledge of Microsoft packages and advanced computer skills in general.
• As this is a customer-facing role, excellent communication skills and a friendly approach are a must.
• Timekeeping, using your initiative and ability to create ideas will be important aspects of the role, so you should be proficient at these skills.

Ready to start your new role? Apply for this operations administrator position today!