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ECommerce & Digital Coordinator , Frimley: A leading leisure brand is seeking a Digital and Ecommerce Administrator to support its online operations. This role offers a blend of technical, creative, and commercial responsibilities, ideal for someone passionate about digital retail and brand growth.
Client Details
ECommerce & Digital Coordinator, Frimley: The hiring company is a well-regarded organisation within the retail industry, known for its commitment to providing exceptional customer experiences. As a small-sized company, they maintain a close-knit team and a collaborative working environment.
Description
ECommerce & Digital Coordinator, Frimley:
- Manage and respond to customer service enquiries through digital channels.
- Assist in maintaining the company's eCommerce platform, ensuring accurate product listings and content updates.
- Collaborate with internal teams to improve the online shopping experience.
- Work closely with customer service, sales and finance teams to ensure success of Ecommerce channels
- Monitor customer feedback and provide actionable insights to enhance service delivery.
- Support the implementation of digital marketing initiatives to drive online sales.
- Analyse website performance data and suggest improvements.
- Ensure all customer interactions are logged and resolved in a timely manner.
- Stay updated on eCommerce and digital trends within the retail sector.
Profile
A successful ECommerce & Digital professional should have:
- Previous experience in customer service, sales administration or eCommerce roles.
- Potentially be a graduate with a Business or Marketing Degree
- Knowledge of digital tools and platforms commonly used in the retail industry.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in managing and analysing website data.
- Excellent written and verbal communication skills.
- A passion for improving the digital customer experience.
Looking for an office based role (this one is NOT Hybrid) where you have a fun team and lots of people to learn from and help grow your career.
Unfortunately no sponsorship is available for this role and a visa with under 24 months would not be suitable for this permanent position.
Job Offer
- Competitive salary of 25,000 to 28,000 per year, based on experience.
- Permanent role within a supportive and collaborative work environment.
- Opportunities for professional growth within the retail sector.
- Convenient location in Frimley with accessible transport links.
- A chance to contribute to a growing eCommerce and digital team.
If you're looking to further your career in the retail industry and take on an exciting challenge in Frimley, we encourage you to apply today
