Housing Audit Officer

Job Title: Housing Audit Officer

Location: East of England

Salary: 26,215 - 40,660 per annum

Hours: Monday - Friday 40 hours per week 8.30am-5pm

Contract Type: Permanent

Purpose of the Role:

Our client, a leading provider of housing solutions, is looking for a Housing Audit Officer to join their team.

The Housing Audit Officer will review and assess the work of Accommodation and Services Inspectors to ensure it meets required standards and complies with contractual, statutory, and internal guidelines.

Using established audit methodologies, the role involves evaluating inspection work, identifying risks, and recommending practical solutions to improve quality and compliance.

A full UK driving licence and access to avehicle are essential, as the position requires regular travel across East of England.

Key Responsibilities:

• Conduct regular audits of accommodation sites and services to ensure compliance with company, contractual, and statutory standards.
• Review inspection reports and documentation, identifying risks, non-conformances, and areas for improvement.
• Produce detailed audit reports with clear recommendations and share findings with senior management.
• Carry out on-site inspections and verify that property standards, safety checks, and documentation are up to date.
• Support continuous improvement by tracking and resolving audit issues and following up on corrective actions.
• Collaborate with inspection teams, accommodation staff, and subcontractors to maintain compliance and quality standards.
• Participate in external audits or inspections conducted by regulatory bodies as required.
• Conduct pre-audit checks on new properties to confirm readiness and compliance before sign-off.
• Ensure safeguarding, health, and safety practices are in place and adhered to at all times.
• Maintain accurate records, communicate effectively with colleagues, and contribute to team development and training.

Required Skills:

• Previous experience or knowledge of housing audits.
• Desirable: Qualification or training in property or audit related field.
• GCSE (or equivalent) in English and Maths.
• Desirable: Experience working with challenging tenant groups.
• Experience working in a busy environment and remaining calm under pressure.
• Experience engaging with multiple stakeholders, both in person and remotely.
• Strong relationship-building and communication skills.
• Excellent organisational, planning, and prioritisation abilities.
• Ability to manage multiple deadlines and competing priorities.
• Confident using Microsoft Office and able to learn new company systems.
• A full UK driving licence and access to your own vehicle (daily travel across the East of England required).

Benefits:

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6-month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme
• Referral scheme

The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.