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Job Title: Customer Service Administrator
Location: Fulbourn, Cambridgeshire CB21 5ET
Salary: 28,000 per annum
Job Type: Full time, Permanent
Working Hours: Mon - Friday 9am - 5.30pm
About the Company:
S&B Herba Foods Ltd source and import rice and grains (and other raw materials) from across the globe to produce a wide range of ingredients to the specification of UK manufacturers and wholesalers. Our core purpose is to "Feed the nation and be a place where everyone can reach their full potential".
We have just been awarded the Investors In People standard and are embarking on a new era to attain Silver with our ultimate goal Platinum. In order to do this, we need people that are willing to drive our Goals and Ambitions and continually improve and develop themselves as individuals, with our full support.
We are looking to build on our Team of great people by employing individuals that are aligned to our Company Values of; Hungry (driven and ambitious); Can Do attitude (resilient, solution focused); Proactive (forward thinking, strategic) and We Before I (caring for their colleagues/team; collaborative).
We have been trading for over 100 years and have a great heritage. Come and join us - it's a great place to work!
About the role:
We are looking to employ Customer Service Administrators to join our Supply Chain team in our Cambridgeshire office, reporting to the Supply Chain Manager. Please note that training will need to take place in Orpington, Kent (travel & accommodation expenses will be paid for by the Company).
Key Responsibilities Include:
- Order receipt, processing and fulfilment
- Communication with customers
- System administration for customer orders (JDE)
- Planning and co-ordination with 3rd party transport and warehousing suppliers
- Liaison with production sites and suppliers to align with customer requirements
- Liaising with commercial functions
About you:
Qualification, Skills & Experience:
- Great communication skills
- Customer service / supply chain experience preferably within a food manufacturing environment
- Experience working with Logistics and Warehousing suppliers
- Experience in ERP systems, JDE preferred
- Managing EDI orders
- Microsoft office suite
- Able to prioritise tasks
Benefits:
- Cycle to Work Scheme available
- Pension
- Life Assurance
- 20 days increasing by 1 day per year to max 25 (plus bank holidays)
- Free onsite car park
Please click the APPLY button and to submit your CV and Cover Letter.
Candidates with experience of: Customer Service Assistant, Administrator, Office Administration Assistant, Administrative Assistant, Client Services Executive, Supply Chain Coordinator, Supply Chain Administrator, Food Manufacturing Administrator, Customer Service Executive may also be considered for this role.
