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Job Title: Customer Contact Advisors (Temporary Role)
Location: Cambourne
Contract Type: Temporary
Working Hours: Full-time (Specific hours to be confirmed)
Salary: £27,660 - £31,146 depending on experience
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, people-focused environment? We're on the lookout for an enthusiastic and driven Customer Contact Advisors to join our dynamic team on a temporary basis.
What We're Looking For:
We're seeking individuals who are:
Motivated to be the best and eager to grow through learning and development.
Passionate about people and committed to providing outstanding service every time.
Positive, adaptable, and thrive under pressure in fast-paced settings.
Excellent at building rapport and professional relationships.
Assertive, confident, and use initiative to resolve queries efficiently.
Sensitive and adaptive in communication style, especially in complex or emotional situations.
Skilled in active listening and asking the right questions to get to the heart of the issue.
Holistic in their approach, aiming to resolve multiple customer queries in one interaction.
Organised and flexible, capable of managing varying tasks with changing priorities.
Essential Experience and Skills:
Previous experience in a customer service or contact centre environment.
Background in team-based, customer-focused settings.
Practical experience using Microsoft Office (Word, Excel, Outlook).
Minimum GCSEs in English and Maths (Grade A-C or equivalent).
This is a fantastic opportunity to make a real impact, develop your skills, and be part of a team that puts people at the heart of everything they do.
Interested?
Apply now to be part of something that truly makes a difference. For more information please contact Alison 01733 968453 or email
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
