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Account Manager - Working from Home
Ideally reside - Home Counties but not essential.
Offering Onward Progression!
Working for a Top Digtial Marketing Company,Collaborate with Top Brands: Partner with leaders such asGoogle, Meta, TikTok, Shopify, and WordPress
Th Role: AccountManager
The first point of contact with our clients and teams, building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving successful project outcomes.
The role will include overseeing and onboarding new campaigns, projects, and programs to ensure their effective implementation.
Key Responsibilities:
Develop and maintain strong relationships with assigned client accounts.
Serve as the primary point of contact, addressing client inquiries and concerns promptly and professionally.
Collaborate with clients to understand their needs, goals, and challenges, and provide strategic solutions to meet those needs.
Oversee and onboard new campaigns, projects, and programs, ensuring timely and efficient execution.
Coordinate with internal teams to ensure the successful execution of campaigns and projects.
Monitor project progress and performance, providing clients with regular updates and reports.
Identify opportunities for upselling additional services to existing clients.
Conduct regular review meetings with clients to assess satisfaction and identify areas for improvement.
Stay informed about industry trends and competitor activities to provide valuable insights to clients.
Requirements: Account Manager
Self-motivated and extremely proactive
Proven experience in account management, preferably within a digital marketing agency or similar environment. But not desirable
Strong interpersonal and communication skills, with the ability to build rapport with clients.
Excellent organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.
Patient with good and problem-solving skills and the ability to work independently.
Familiarity with digital marketing concepts and practices is a plus.
Proficiency in using project management and reporting tools.
