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Support Analyst

Tenth Revolution Group
Posted 11 hours ago, valid for 22 days
Location

Cambridge, Cambridgeshire CB2 8AG, England

Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Support Coordinator is available in a hybrid capacity in Cambridge, offering a salary of £30,000.
  • The organization is seeking a dynamic individual to join their business support team for three days a week in the office.
  • Candidates should have experience in producing reports using Excel, as well as troubleshooting system issues in a helpdesk environment.
  • Advanced Excel skills and strong analytical, communication, and problem-solving abilities are essential for this position.
  • This role provides an opportunity to contribute to company-wide performance and continuous improvement initiatives.

Support Coordinator - Hybrid - Cambridge - £30,000

My client, a growing organisation in Cambridge, is looking for a dynamic Support Co-ordinator to join their high-performing business support team. This role is three days per week in their Cambridge office.

In this role, you will make sure systems, processes, and people run smoothly. You'll support internal users, lead small projects, analyse data, and contribute to continuous improvement initiatives across the business.

This is a chance to step beyond a traditional support role and become a key contributor to company-wide performance. You'll be encouraged to bring ideas, drive improvements, and make an impact-while being part of a collaborative, people-focused culture.

Requirements:

  • Experience producing insightful reports using Excel
  • Generate data insights from company software
  • Troubleshoot system issues and maintain data integrity
  • Experience in a helpdesk environment
  • Advanced Excel skills (pivot tables, lookups, data manipulation)
  • Strong analytical, communication, and problem-solving skills

Benefits

  • 23 days Holiday + Bank Holidays + Your birthday off
  • Holiday Purchase Scheme
  • Life Assurance
  • Pension - 5% employee and 3% employer
  • Working hours are 8:30 - 17:00 Monday to Thursday, 8:30 - 16:30 Friday
  • And more

Contact me:

Candidates must be based in the UK and have full right to work.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.