FM Technical Services Manager

Superb career opportunity for a dynamic FM leader & self-starter!

My client is a Global Workplace Solutions business & a leading global provider of integrated facilities and corporate real estate management.

We are recruiting an FM Hard Services Manager to join the team located in Cambridge.
The hard service manager will be expected to familiarise with all aspects of administration and engineering related to the client occupied buildings. Responsibilities will be to carry out efficient running of the critical and non-critical services and associated functions.

Key Accountabilities
* Provide leadership and ensure that contractual commitments are met and exceeded.
* Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety process is effectively implemented and regularly reviewed.
* Ensure ongoing training and qualification standards of the team.
* Ensuring customer focus within all areas of operational activities and that effective relationship are maintained with key client contacts.
* Promoting and maintaining core THE COMPANY values.
* Responsible for day to day supervision, operations and maintenance of all electrical and mechanical plant services primarily PPM and reactive works.
* Daily management of engineering team -day and shift engineers.
* To direct, instruct and supervise all contractors as well as subcontractors, insuring staff compliance with working practice.
* To complete monthly and quarterly engineering report ensuring that significant events or activities as well as areas of concerns are noted in the report.
* Ensure that all matters that have impacted the smooth running of the building and the facilities are immediately reported to senior management throughout the complete escalation procedure.
* Monitor critical areas for cleanliness ensuring plant rooms and equipment are regularly checked, cleaned and maintained.
* Assist the project team with all technical and operational problems which may arise.
* To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices with emergency/contingency procedures with critical systems.
* Liaise and keep informed the senior management on all aspects of contract problems and regularly update on all engineering issues.
* The upkeep of O&M manuals, test equipment as build drawings.
* Building plants must be operated to in accordance with the manufacture instructions. Within the original design specification.
* Ensure that all staff is conversant with the operation and control of critical and non-critical systems installed with the client's portfolio. Spare parts to be checked on delivery for conformity and compliance with the QA policy.
* To manage holiday, sickness, maintaining the correct and required shift level within the building.
* Identify needs/assist in arranging training for engineers.
* Manage workloads (both PPM's and reactive) in conjunction with the maintenance planner.
* Management of engineering services with the HV/LV, UPS and Building Management Systems.
* Operate all systems within the building in a competent, effective and efficient manner (Including HV operations).
Essential selection criteria
* Recognised apprenticeship, ONC / BTEC Electrical/Mechanical engineering or equal.
* Proven experience in business-critical engineering systems.
* A strong and committed team player capable of prioritising and solving problems, utilising innovative solutions.
* Must be well organised with good task management skills.
* Good written & verbal communication skills.
* Computer literate.
* Strong people management skills.
* Have a positive and proactive approach to work and able to work on own initiative and as part of a team.

RG Setsquare is acting as an Employment Agency in relation to this vacancy.