Lead Works Planner

Lead Works Planner
Location: 130 Cowley Road, CB4 0GU
Start Date: ASAP                                               
Contract Duration: 6+ Month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £19.32 per hour
Job Ref: (phone number removed)
 
Job Responsibilities

• Plan and organize work schedules effectively.

• Coordinate tasks within the social housing sector.

• Ensure compliance with Cambridge Town Council policies and procedures.

• Maintain confidentiality and adhere to data protection standards. Job Responsibilities

• Lead and guide the planning team to ensure effective service delivery.

• Improve planning processes for better efficiency and customer satisfaction.

• Work with the Service Improvement Manager to optimize team resources.

• Oversee work allocation to ensure efficient use of resources.

• Create and implement plans for efficient work distribution.

• Set and track team performance indicators.

• Analyze data and feedback to suggest improvements.

• Handle customer complaints and queries effectively.

• Collaborate with internal teams to solve complex issues.

• Ensure all work is completed on time and within budget.

• Prepare detailed reports for senior management.

• Manage confidential information accurately.

• Coordinate with the Stores function for materials and equipment.

• Perform other duties as required by the line manager.

Person Specifications
Must Have:

• Experience in scheduling or customer service with a Housing Association, Local Authority, or Maintenance Contractor.

• Proficiency in database systems and MS Office, including Excel.

• Experience in a supervisory or team leader role.

• Good understanding of property maintenance and construction practices.

• Knowledge of Health and Safety legislation.

• Strong communication and negotiation skills.

• Ability to manage time effectively and meet deadlines.

• Attention to detail and problem-solving skills.

• Self-motivated and adaptable.

• Basic DBS check required.

Nice to Have:

• Experience with building construction or trade.

• Experience in budget management and financial tasks.

• Procurement or contracting experience.

• Experience in data analysis and report writing.

• Ability to travel around the town occasionally.

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