Back to searchAccommodation, Activities & Welfare Officer
Meridian Business Support Limited
Posted 18 hours ago, valid for a month
CAMBRIDGE, CB4
£28,000 per annum
Full Time
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£26,825 - £28,629 per annum
Cambridge
Permanent
27 days per annum annual leave
The primary purpose of this job role is to:
Source quality accommodation and assess Homestays for international students, including safeguarding and health and safety checks.
Ensure that student welfare and social needs are met during their programme of study.
Coordinate with ESOL admissions, visa applications and compliance processes, checking eligibility for funding against the criteria.
Supporting with administrative, marketing and recruitment activities within the International Office as required.
The primary duties, tasks and responsibilities of this job role are to:
Accommodation 1. Liaise with International Centre Manager to identify student accommodation needs prior to students arrival.
2. Co-ordinate placements of students in homestay and assist with placements in residences and private accommodation, in line with safeguarding and health and safety checks.
3. Act as first point of contact for all accommodation enquiries.
4. Develop and maintain a good supply of student accommodation.
5. Maintain a database of accommodation options.
6. Ensure safeguarding of students is prioritised by undertaking homestay accommodation inspections annually including carrying out DBS, health and safety, safeguarding and homestay checks on all accommodation providers.
7. Coordinate feedback from homestay families and students on their homestay experience to ensure high satisfaction rates from all parties.
8. Generate new Homestay family opportunities
9. Record changes in homestay circumstances and update files.
10. Maintain accurate and up-to-date student accommodation records.
11. Support Health and Safety checks and ensure all documentation is completed and filed.
12. Liaise with International Centre Manager and/or with students personal tutors when accommodation issues arise during the students stay, and record notes on College systems. 2 Welfare
13. Act as a first point of contact for all welfare and accommodation issues for international students throughout the year.
14. Identify safeguarding concerns and refer them to college support services as appropriate.
15. Act as first point of contact for all emergency calls from international students, group leaders and homestay outside of office hours (Monday to Friday plus weekends on a rota basis).
16. Provide advice to students regarding access to GP and Dentists during their stay.
17. Coordinate a social programme for international students throughout the year.
18. Be part of a meet and greet team for all student groups and attend departure briefings.
19. Organise transport for students (weekly bus pass, airport transfers and coach bookings for social activities) Admissions & Finance
20. Ensure that admissions processes for international and ESOL student applications are completed in line with college and UKVI requirements in a timely manner to support the curriculum, including checking visa application and eligibility criteria.
21. Maintain accurate records and liaise with finance to process payments to homestay families.
22. Ensure that homestay payments are made in a timely way and liaise with Finance on managing late payments.
23. Support the international target achievement for sales (Homestay), new business or income generation
The resource management responsibilities of this role are: Financial: None People Management: None Other: None Special conditions or working arrangements applicable to this role are: This post is defined as regulated activity. The postholder is required to hold an enhanced DBS disclosure check deemed acceptable to the College. The College is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
