1st Line Support Engineer

Rubicon Recruitment

Posted 2 days ago, valid for 14 days

Cambridge, Cambridgeshire CB21NT, England

£20,000 - £25,000 per annum

Full Time

Health Insurance

Life Insurance

Employee Assistance

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Sonic Summary

The job opening is for a Technical Support Engineer in Cambridge with a salary of up to £25,000.
The position is ideal for tech-savvy individuals looking to start their IT careers in a supportive environment.
Responsibilities include providing 1st line support, installing and maintaining IT systems, and troubleshooting software issues.
Candidates should have hands-on experience with Windows Operating Systems and Microsoft Office 365, along with strong communication skills.
A full UK driving licence and access to personal transport are required for this role, but no specific years of experience are mentioned.

Technical Support Engineer | Cambridge | upto £25,000 Are you a tech-savvy problem solver looking to kickstart your IT career? Do you enjoy working independently and want to be part of a structured, well-supported environment? Join this IT team as a Technical Support Engineer, where you’ll gain hands-on experience with a wide range of systems and technologies, supporting users across multiple sites. As Technical Support Engineer you will benefit from:

25 days holiday (+BH’s!)
A cycle to work scheme
Employee assistance programme scheme
Health insurance and life assurance

As Technical Support Engineer, your responsibilities will include:

Providing 1st line support for software and hardware issues
Installing, configuring, and maintaining IT equipment and systems
Troubleshooting Microsoft Windows and Office applications
Managing user accounts and network configurations
Logging and tracking issues through to resolution using the Helpdesk system

As Technical Support Engineer, your experience will include:

Hands-on experience with Windows Operating Systems and Microsoft Office 365
A good understanding of computer systems, mobile devices, and tech solutions
Familiarity with remote desktop tools and helpdesk software (e.g. TeamViewer, ServiceDesk Plus)
Strong communication and problem-solving skills
A full UK driving licence and access to your own transport

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Amber Marshall at Rubicon for more information.

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