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CRM Product Manager

Method Resourcing
Posted 9 days ago, valid for 5 days
Location

Cardiff, South Glamorgan CF14 2PN, Wales

Contract type

Full Time

Life Insurance
Employee Assistance

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Sonic Summary

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  • A global not-for-profit organization is seeking a CRM Product Manager to enhance their digital product hub.
  • The role involves managing Salesforce CRM tools, driving product solutions, and collaborating with over 15 departments to boost operational efficiency.
  • Candidates should have hands-on experience with Salesforce, strong communication skills, and a background in product delivery from discovery to release.
  • The position offers a salary of £55,000 and requires relevant experience in internal business operations and process improvement.
  • This is a hybrid role with one day per week in the Cardiff office, accompanied by a range of benefits including a 10% employer pension contribution and 25 days of annual leave.

CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000

We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement.

The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.

The skills and experience we are looking for:

  • Hands-on experience using Salesforce as the core product platform (essential)
  • Confident communicator with internal stakeholders across sales, marketing, customer success, and operations
  • Experience in internal business operations and process improvement
  • Proven background in product delivery - from discovery to release
  • Familiarity with Agile ways of working and product backlog management
  • Strong communication skills, both written and oral.

Working pattern: Hybrid - 1 day per week in the Cardiff office (or 2 days every fortnight).

Alongside the salary, the benefits include:

  • 10% employer pension contribution
  • 25 Days annual leave, plus public holidays
  • Life assurance 4x annual salary
  • Flexi-time
  • Health and wellness schemes
  • Cash back opportunities available from a wide range of retailers
  • Employee Assistance Programme
  • Free on-site car parking
  • Paid volunteering leave
  • Excellent continuous professional development
  • Flexible benefits allowance at 1.5% of your annual salary

You'll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to for more information.

CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000

RSG Plc is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.