Administrator - Cardiff (Hybrid Working Available)

Administrator – Cardiff (Hybrid Working Available)

Location: Cardiff, CF24 3AD
Salary: £26,000 per annum
Contract: Full Time, Permanent
Application Deadline: 12 May 2025 (10:00 AM)
Interview Date: 23 May 2025
Start Date: 30 June 2025

An exciting opportunity has arisen for a proactive and highly organised Administrator to join a small, dedicated team in the heart of Cardiff!

You’ll be a key member of the team, responsible for ensuring the smooth running of administrative operations and acting as the first point of contact for clients and internal teams. This is an ideal position for someone with excellent IT skills, strong communication abilities and a genuine interest in making a positive impact.

This varied role offers hybrid working and the chance to work with a sector-leading, award-winning community interest company that delivers restorative services across Wales and the UK.

Administrator - The Role

What You’ll Be Doing:

• Overseeing day-to-day administrative and reception duties
• Liaising with clients, arranging training sessions and managing documentation
• Managing team calendars, including Zoom and MS Teams integration
• Updating and maintaining the booking system and capacity planning tools
• Supporting website content, CRM and learning management systems
• Handling IT issues, fault reporting and minor resolutions
• Assisting with finance tasks such as quotations and payment approvals
• Organising supplies and ensuring the functionality of office operations
• Preparing meetings, taking minutes and monitoring action plans
• Coordinating and scheduling social media content across platforms
• Supporting event and conference planning and logistics
• Providing governance administration support to the Company Secretary
• Collating data and reports for internal use and WRAP reporting
• Supporting Senior Leadership Team in external meetings and minute-taking

What We’re Looking For:

• Proven administrative experience in a varied and fast-paced environment
• Excellent IT skills, including Microsoft Office, Zoom and MS Teams
• Strong organisational and multitasking abilities
• Confident communicator, both written and verbal
• Ability to manage sensitive information with discretion
• A team player who is also comfortable working independently
• Experience with social media scheduling and content is desirable
• Knowledge of restorative approaches is beneficial but not essential

Previous experience in the following would be beneficial: Administrator, Admin, Office Coordinator, Office Administrator, Customer Service, Data Entry, Client Liaison, Governance Support, Team Assistant, Project Support, Operations Admin