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Our Hotel client in the heart of Cardiff, a well established and growing business, is looking for a Meetings, Events & Group Sales Executive to join them on a permanent basis.
Our client is passionate about creating exceptional guest experiences and delivering high-quality hospitality in every interaction, and in this key role you will drive business growth across their meetings, events, and group bookings.
Working closely with the Sales Manager, you will handle a wide range of client enquiries; managing each stage from initial contact and event planning through to conversion, contracting, billing, and accurate record-keeping.
This role includes Saturday working on a rota basis.
Candidates will need to be able to drive for this role, and will have use of the company pool car to attend events.
What you'll be doing:
- Drive and convert business across meetings, events, and group bookings
- Handle client enquiries and coordinate event details from start to finish
- Develop new local business opportunities and identify fresh leads
- Conduct planned and coordinated sales activity, including telesales
- Build strong relationships with new and returning clients
- Maintain accurate documentation, quotes, bookings, and billing
- Support the Sales Manager in delivering growth targets
- Work collaboratively with the wider team to ensure exceptional service
What we're looking for:
- Strong knowledge of the Cardiff & South Wales
- Excellent memory and ability to recognise returning guests
- Confidence in sales, including proactive telesales outreach
- Ability to identify and pursue new business opportunities
- Strong communication and client-relationship skills
- Keen attention to detail and ability to manage multiple priorities
- Understanding of client needs and ability to effectively promote our services
- A genuine passion for hospitality and delivering outstanding service
Salary will be 26-28k depending on experience, plus 28 days holiday and company pension.
If you're enthusiastic, sales-driven, and committed to creating memorable guest experiences, we'd love to hear from you.
