Senior Interaction Designer

Newport | 46,262 - 56,996 per annum | Hybrid working | Pension up to 29% |

About the Role

Acorn by Synergie is partnering with a forward-thinking public sector organisation undergoing an ambitious digital transformation. We are seeking an experienced Senior Interaction Designer (SC clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles.

Key Responsibilities:

Collaborate with agile teams to craft and refine user-focused digital services, incorporating feedback from service leads and user research insights.
Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence.
Uphold and promote design consistency by utilizing reusable components and established best practices.
Lead and support the growth of fellow designers, mentoring them to maintain high standards and encourage continuous development.

Who We're Looking For:

Proven experience working within agile, multi-disciplinary environments producing iterative, user-centred designs.
Expertise in designing accessible, seamless experiences across diverse digital channels.
Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps.
Proficiency in prototyping tools like Figma, (url removed) Prototype Kit, or Adobe XD.
Experience leading or participating in usability testing alongside researchers.
Familiarity with the (url removed) Design System and Service Manual, contributing to ongoing improvements in design standards.
Active engagement in a design community or practice network.
Demonstrated ability to mentor and coach other designers on user-centred methodologies.

Benefits & Perks:

29% pension contribution
Flexible working hours within a 37.5-hour workweek
25 days holiday plus bank holidays, increasing to 30 days over time

If you're passionate about creating meaningful, accessible digital services and want to be part of an organisation that values innovation, we'd love to hear from you.

Interested? Apply now or contact Kristian at the Acorn by Synergie Head Office in Newport!

Acorn by Synergie acts as an employment agency for permanent recruitment.