Back to searchConsumer Collections Team Leader
Artis Recruitment
Posted 5 days ago, valid for 2 days
Cardiff, South Glamorgan CF24 0TB, Wales
£37,000 - £40,000 per year
Full Time
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Sonic Summary
- Artis Customer Contact is seeking a Consumer Collections Team Leader to motivate a small, high-performing team and enhance customer experiences.
- The role involves leading and developing payment collection advisers while fostering a culture of performance and continuous improvement.
- Candidates should have proven experience managing a collections team and be able to inspire and engage team members effectively.
- Strong communication skills, an analytical mindset, and proficiency in Microsoft Office, particularly Excel, are essential for success in this position.
- The job offers a competitive salary of $50,000 per year and requires at least 3 years of relevant experience.
This isn't just another managerial role, it's your chance to inspire a small but high-performing team, drive exceptional customer experiences, and make a real impact on a business that values innovation and excellence.
Why You'll Love This Role:
* Lead and develop a team of talented payment collection advisers.
* Shape a culture of performance, motivation, and continuous improvement.
* Work hands-on to deliver outstanding customer experiences and exceed KPIs.
* Collaborate across the business to drive results and champion change.
What You Bring:
* Proven experience managing a collections team, driving performance and engagement.
* A natural, inspiring leader who builds credibility at every level.
* Adaptable, results-driven, and ready to support your team to reach their full potential.
* Analytical mindset, problem-solver, and passionate about continuous improvement.
* Strong communicator and influencer, skilled in motivating colleagues, partners, and stakeholders.
* Microsoft Office savvy, especially Excel, Word, and Outlook.
If you're ready to lead, inspire, and make a measurable difference in a thriving business, we want to hear from you!
Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
