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Cardiff, South Glamorgan
Marketing consultant
Customer Loyalty Marketing Lead

Customer Loyalty Marketing Lead

Hoop Recruitment

Posted 25 days ago, valid for 23 days

Cardiff, South Glamorgan CF14 2PN, Wales

Full Time

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Sonic Summary

The position of Customer Loyalty Marketing Lead offers a salary of £33,000 and requires experience in managing loyalty programmes or CRM campaigns.
The role involves leading the newly launched loyalty programme for a popular UK brand, focusing on customer engagement and retention.
Candidates should possess a strong understanding of consumer behavior and have the ability to utilize data for performance optimization.
The successful applicant will work closely with various teams to deliver impactful projects while ensuring compliance and brand alignment.
This is a hands-on position that allows for direct influence on the business and the opportunity to make a measurable difference.

Customer Loyalty Marketing Lead£33,000 | Onsite in stunning modern officesWe have an exciting opportunity for a Customer Loyalty Marketing Lead to take charge of a newly launched loyalty programme for a hugely popular UK brand.Based full-time in beautiful, modern offices, you’ll be at the heart of the marketing team, developing and delivering campaigns that grow the programme, increase customer engagement, and keep members coming back. This is a hands-on role where your ideas and actions will have a direct, visible impact on the business.What you’ll be doing:

Leading the day-to-day running of the loyalty programme
Creating engaging campaigns to drive customer acquisition and retention
Using data and insights to optimise performance and increase revenue
Working closely with teams across the business to deliver impactful projects
Ensuring all activity is compliant, on-brand, and customer-focused

What we’re looking for:

Experience managing loyalty programmes or CRM campaigns
Strong understanding of consumer behaviour and customer journey optimisation
Confident communicator who can influence senior stakeholders
Analytical mindset with the ability to turn data into actionable strategies
Background in consumer goods or e-commerce is a bonus

Why join?You’ll be part of a collaborative, supportive team in a fantastic working environment, with the chance to lead a flagship customer initiative and see your work make a measurable difference.Apply Now!

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