Assistant Spa Manager

Are you looking to step into a leadership role and make a lasting impact within a prestigious spa?

Our client is seeking an experienced Assistant Spa Manager to support the day-to-day operations of a luxury resort spa. This is an exciting opportunity for a driven professional to take on a key leadership position within a high-end setting, known for delivering outstanding guest experiences.

The spa offers a wide range of indulgent treatments and wellness experiences and as Assistant Spa Manager you will be instrumental in ensuring its continued success, implementing strategies to maximise revenue, optimise therapist utilisation and drive business growth.

Key Responsibilities:

• Manage the daily operations of the spa, ensuring smooth running and efficient service delivery
• Optimise treatment revenue and therapist utilisation by implementing strategic yield management and ensuring all treatments are delivered effectively and in alignment with brand standards
• Manage operational effectiveness by overseeing budgets, establishing comprehensive Standard Operating Procedures (SOPs), implementing strategic controls, and ensuring consistent availability of essential equipment and supplies
• Oversee the recruitment, training and development of the spa team while monitoring performance to maintain the standards and targets
• Ensure availability of equipment and supplies
• Build strong relationships with members and guests and manage group spa business and events

Who Theyre Looking for:

• Minimum qualifications: VTCTNVQ Level 3 Beauty Therapy, Foundation Degree in Beauty & Spa Management, BSc (Hons) Spa Management, or BSc (Hons) International Spa Management
• Minimum of 1 years experience in a spa management role, or as a salon manager, ideally within a recognised spa, large 5-star spa or luxury salon environment
• Excellent communication, interpersonal and social skills
• Strong leadership and team motivation skills
• Proven ability to achieve targets against budget and manage stock, inventory and COS
• Proven track record in delivering treatments and guest journeys to a 5* standard
• Flexibility to work additional hours and cover treatments when required
• Elemis trained, desirable

Benefits:

This is a fantastic opportunity for a talented spa professional to take on a key leadership role in managing the day-to-day operations of one of the resorts most prestigious features in a 5 star luxury resort setting.

Sound Interesting?

If you are looking take the next step in your spa management career and create memorable wellness experiences, we want to hear from you. Apply Now!