Branch Manager

Annual Salary: £50,000 (on-target earnings)
Location: Cardiff
Job Type: Full-time

Ready to lead one of Cardiff's most dynamic estate agency teams? We are seeking an experienced Branch Manager to shape our presence in Wales's capital city while driving exceptional results. This role is perfect for someone with at least 2 years' senior-level experience in estate agency, who can leverage their understanding of Cardiff's unique property landscape to drive business growth. You will mentor and develop your team, build strong relationships across the city's diverse communities, and maintain the highest standards of customer service and compliance.

Day-to-day of the role:

Lead daily meetings with the estate agency team.
Coach the team to achieve KPIs and monitor individual performance, including conducting one-to-one meetings.
Encourage team development and progression.
Focus strongly on generating new and repeat business.
Develop and maintain strong relationships with vendors and buyers.
Liaise with prospective buyers and arrange property viewings in line with their needs.
Negotiate offers and agree sales.
Ensure the business adheres to the highest compliance standards for all regulatory bodies.

Required Skills & Qualifications:

Full UK Driving Licence for a manual vehicle.
Minimum of 2 years’ experience within estate agency at a Senior Negotiator position, a Property Valuer position, or higher.
Excellent team-building skills to create a team spirit and an enjoyable working environment.
Strong communication skills and the ability to create trusting relationships with customers, suppliers, and communities.
Ability to create and action business plans relevant to your branch.
Competence in monitoring and assessing performance of local competitors.
A strong understanding of current legislation related to estate agency.
Ability to manage time-sensitive and high-volume workloads.
A reputation for delivering outstanding customer service.
Ability to work under own initiative.
Good telephone manner and strong IT skills (Basic Microsoft Packages).
Attention to detail.

Benefits:

£22,000 to £25,000 basic salary, dependent on experience.
Five months of supplementary payments to support you whilst you build your pipeline.
Uncapped commission scheme.
A Company Car, or a monthly Car Allowance.
Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification.
Career progression opportunities.
Company-wide Elevate incentive program.
Employee Assistance Programme.

Application Details:

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need a full UK Driving Licence and legal entitlement to live and work in the UK. Please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.