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Role: Sales Advisor
Location: Cardiff on site
Hours: 37.5 hours per week
Shifts: Mon-Sun between hours of 8am-8pm
Salary: 24,500 + bonus + benefits
We are currently looking for motivated people who enjoy a fast-paced sales environment to join our clients specialist team of Inbound Sales Advisors. The role consists of managing inbound and outbound calls based in a contact centre.
This is a fantastic opportunity to join an employer with ambitious growth plans, who encourage their staff to develop their skillsets and work with autonomy as they look to help grow the organisation.
Key Responsibilities of a Sales Advisor:
- To effectively handle inbound sales calls from customers.
- To achieve personal sales and performance targets, contributing to the Company's overall objectives.
- To Identify customers' needs and upsell to maximise sales opportunities.
- To manage sensitive data in line with Data Protection Policy and maintain customer records to ensure our data integrity.
- To manage outbound renewal calls for existing customers as and when required by the business.
- Act with integrity, due care, skill and diligence.
Key skills of a Sales Advisor:
- To demonstrate our core behavioural values.
- Previous inbound and outbound sales experience within a contact centre.
- To take responsibility for your own personal development, keeping up to date with product, process, and market changes so you can perform your core duties effectively and accurately.
- To provide customer excellence to customers.
- To contribute to the development and success of our Company.
- Demonstrate flexibility and adaptability to meet the needs of the business where feasible.
Sales Advisor capabilities:
- Must enjoy working with and being challenged by sales targets.
- Previous experience in a sales role with proven levels of success is preferrable.
- Experience in a regulated industry would be a plus.
- Ability to discuss sensitive topics.
- Strong IT literacy skills.
- Strong listening skills.
- Excellent communication skills, both written and verbal is essential.
- Professional telephone manner is essential.
Please follow the link to apply for this Sales Advisor role.
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database.
