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Salary: 27,000
Location: Cardiff Bay
Job Type: Full-time, Permanent
Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer to join their busy Cardiff Bay branch, reporting directly to the Housing Manager.
This is a varied, fast-paced role that requires strong organisation, communication and customer service skills. The successful candidate will have at least 1 year's property management experience and be confident liaising with landlords, tenants, contractors, and colleagues. An immediate start is available.
Key Responsibilities:
- Manage day-to-day maintenance issues
- Carry out inventories, mid-term, and exit inspections
- Complete all paperwork accurately in line with company procedures
- Communicate effectively and professionally with landlords and tenants at all times
- Manage licences and certification compliance
- Provide general administrative support to the Maintenance and Housing Managers
- Process PDQ payments in person and over the phone
- Oversee key management, including booking keys in and out
Requirements:
- Minimum of 1 year's property management experience
- Strong work ethic and excellent time/diary management skills
- Clear and confident communication skills
- Computer literate (Excel and database systems)
- Full, clean UK driving licence (essential)
- Ability to work Saturdays on a rota basis, with a day off in lieu during the week
What's on Offer:
- Salary of 27,000
- 21 days holiday plus bank holidays
- Opportunity to study, gain qualifications, and become licensed under Rent Smart Wales legislation
- Auto-enrolment pension scheme (subject to eligibility and following 3 months in service)
- Regular social events with the team
If you're interested, apply today or contact us on (phone number removed) or email (url removed)
