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Pensions Administrator – Are you ready to be part of a dynamic and forward-thinking team If you're ready to make a significant impact in the world of pensions and join a team that values collaboration and innovation, then read on!
Spider is advertising on behalf of a leading independent pension and trustee company who are looking for a Pensions Administrator to join their team in Cardiff, Wales on a full -time, permanent basis.
Why them
They are leading independent pension administration and trustee company that prides itself on delivering high-quality solutions for individuals and businesses alike. With a proven track record of 20 years in the industry, this organisation values innovation, collaboration, and integrity in every aspect of its operations.
Fantastic company benefits include:
- Competitive Salary: On offer is a competitive salary of £24,000 - £26,000 per annum
- Holiday: 20 days holiday increasing annually on each work anniversary and birthday day off
- Death In Service up to 4 times
- Newly furnished office
- Private Medical Insurance
About the role:
As a Pensions Administrator you’ll play a vital role in the day-to-day operations ensuring seamless administration and management of various pension schemes in accordance with regulatory requirements and service level agreements. You will ensure that all transactions within their pension schemes are executed flawlessly and within agreed service levels. With a specific portfolio of clients to manage, you’ll be the first point of contact for their clients, ensuring they receive full support throughout their pension journey. In this role, you will be working Monday to Friday 9am to 5pm.
Main Duties and Responsibilities:
- Deliver fair and consistent service in alignment with the Company’s Treating Customers Fairly (TCF) policy.
- Collaborate with the administration team to fulfil specific task-oriented roles efficiently.
- Own individual performance targets and actively contribute to achieving team objectives.
- Communicate regularly and effectively with clients, ensuring interactions maintain the highest professional standards.
- Build strong business relationships with both internal teams and external stakeholders.
- Escalate any operational issues to your line manager promptly.
- Document and report risks or compliance breaches immediately.
- Engage in ongoing professional development, including adherence to the Company’s Training and Competence Scheme.
About you:
You will need a previous background in Financial Services, along with a solid understanding of pension administration and UK regulatory requirements. Your proficiency in Microsoft Office and pensions systems will be crucial. You will have exceptional organisation and attention to detail skills.
If you have all the relevant skills and experience and would like to join this company, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
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Additional keywords: Pension Administration, Financial Services, Customer Service, Regulatory Compliance, Process Improvement, SIPP, Workplace Pensions, Professional Development, Client Relationship Management, property, real estate
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