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Customer Service Manager

Coburg Banks Limited
Posted 15 hours ago, valid for 16 days
Location

Carnforth, Lancashire LA5 9DA, England

Salary

£32,000 - £35,000 per year

Contract type

Full Time

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Sonic Summary

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  • An experienced Customer Service Manager is needed for a position just outside of Lancaster with a market leader in the medical testing and services field.
  • The role involves proactively engaging with customers and suppliers to resolve order issues and ensure satisfaction.
  • Candidates should have experience as a Customer Service Manager or similar, along with excellent communication and organizational skills.
  • The position offers a basic salary between 32,000 - 35,000 per year, with an annual bonus of 500 - 1,000 and 28 days of holiday.
  • This opportunity allows for career progression within a dynamic team focused on delivering exceptional service.
Are you an experienced Customer Service Manager looking for an exciting opportunity just outside of Lancaster? Our client, a market leader in the medical testing and services field, is seeking a dedicated Customer Service Manager to join their team. This role involves proactively engaging with customers and suppliers to resolve order issues and ensure customer satisfaction.
  • Basic salary of 32,000 - 35,000 per year
  • Bonus of 500 - 1,000 annually
  • 28 days holiday
The Role:
As a Customer Service Manager, you will:
  • Proactively approach customers to update them on order issues
  • Communicate with suppliers to resolve any issues efficiently
  • Ensure excellent customer service and satisfaction
  • Collaborate with team members to improve processes
  • Maintain organised records and documentation
The Candidate:
The ideal Customer Service Manager will have:
  • Experience as a Customer Service Manager or Client Experience Manager
  • Excellent verbal and written communication skills
  • Strong organisational abilities
  • Ability to work effectively within a team
  • A realistic opportunity to progress into a managerial role
  • A full driving license and a car
The Package:
The Customer Service Manager role offers:
  • Annual salary of 32,000 - 35,000
  • Bonus ranging from 500 - 1,000 per year
  • 28 days holiday
  • Opportunity to work with a market leader in the medical services field

Our client is a leading company in the medical services industry, known for their commitment to quality and customer satisfaction. They are dedicated to providing top-notch services and support to their clients.

If you're a Customer Service Manager with a passion for delivering exceptional service and looking for a new challenge, this could be the perfect role for you. Take the next step in your career and join a dynamic team in Lancaster.

If you have experience as a Customer Success Manager, Client Experience Manager, Customer Support Manager, Customer Relations Manager, or Customer Care Manager, you might find this Customer Service Manager role to be a great fit for your skills and career goals. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

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