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Visitor Attractions Operations Manager
County Estate - Somerset
JWR is excited to be recruiting for an outstanding Visitor Attractions Operations Manager to lead guest-facing operations at one of Somerset's most beautiful and inspiring destinations.
This is a fantastic opportunity for a hands-on, people-focused leader who thrives in dynamic environments and loves creating memorable visitor experiences.
Package
- Salary from £51,000 + bonus.
- 40-hour week (includes weekends when required).
- complimentary use of our gym, spa, swimming pool and well-being classes
- Be part of something truly special in Somerset's cultural landscape.
- Discounts across the estate
The role
- Lead and inspire teams (approx. 40 staff).
- Deliver exceptional guest experiences from arrival to departure.
- Oversee daily operations, ensuring venues are safe, compliant, and welcoming.
- Manage budgets, membership performance, and commercial opportunities.
- Work collaboratively with events, F&B, and marketing teams to create seamless experiences.
- Champion health, safety, and training across all visitor-facing teams.
Requirements
- Proven experience managing visitor attractions, hospitality, or leisure operations.
- Strong leadership, organisation, and communication skills.
- Passion for people, heritage, and delivering world-class service.
- Confident handling budgets, rotas, and performance data.
- Calm, proactive, and adaptable in a fast-paced environment.
Apply today with JWR and take the lead in creating experiences that inspire, engage, and delight every visitor.
