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Role: Customer Service Administrator
Location: Castle Donnington
Pay:14.24 per hour
Shifts: Full time role,Monday to Friday. Fixed shift 6am-2pm
We are looking forCustomer Service administrator for an immediate start to be based inCastle Donnington. You will be working in the Issue Resolution Team, having responsibility forobtaining quotes from the subcontracting carrier base, liaising with customers to solve their queries and issues, along with general administration and data quality tasks.
Benefits as aCustomer Service Administrator:
- Free hot meal every shift
- Free tea & coffee
- Free EV charging
- Temp to perm opportunities
Customer Service Administrator duties:
- Phone calls and email monitoring.
- Problem solving.
- Help and solve costumer queries.
- General Administration and data quality tasks.
Qualifications and skills required as aCustomer Service Administrator:
- Previous customer service experience.
- Good knowledge of common Microsoft programmes including Word and Excel.
- Clear and accurate record keeping
- Ability to communicate effectively to all levels.
- Being able to work effectively by yourself and as part of a Team.
Immediate start available
