Project Support Administrator

Job Summary

As aProject Support Administrator, you will play a key role in the day-to-day operation of our sales department. This varied and fast-paced position involves direct communication with clients, preparing essential sales documentation, and ensuring seamless administrative support to both the internal sales team and our valued customers.

Key Responsibilities:

• Handle incoming telephone calls, providing a professional and helpful first point of contact.
• Prepare and issue accurate quotes, pro forma invoices, and sales orders.
• Maintain records and tracking systems for sales vehicles, ensuring availability and documentation are up to date.
• Track and manage sales commissions and related documentation.
• Assist with processing sales-related expenses in a timely and accurate manner.
• Coordinate administrative logistics including mobile phones, insurance renewals, and company-related assets for the sales team.
• Liaise directly with clients to provide updates, respond to queries, and offer support throughout the sales process.
• Ensure client needs are met with professionalism and efficiency.
• Support the sales team with general administrative tasks including filing, document management, and reporting.
• Collaborate with internal departments to ensure sales operations run smoothly and efficiently.

Key Requirements:

• Proven experience in a sales support, administration, or customer service role.
• Strong organizational skills with excellent attention to detail.
• Confident and professional telephone manner.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and manage multiple tasks simultaneously.
• Proactive, flexible, and team-oriented approach.
• Familiarity with CRM systems or order processing software is an advantage.