Insurance Administrator

We are looking for a locumInsurance Officerwithin Finance on an initial 6-month contract with potential for extensions for a local authority. Based in Chatham,HYBRID- a flexible working arrangement whereby an employee can undertake their work either in the office and/or partially or mainly from home. Full time, 37 hours per week paying 13.51 per hour PAYE; which is equivalent to 26K salary.

To handle complex financial enquiries relating to the insurance service within the council by telephone, e transactions and face to face, where necessary undertaking rules based assessments and other service specific activities. If appropriate, undertake investigations of customer needs, linking with other services to form a whole view of the customer, applying technical knowledge where necessary to formulate an outcome. Where appropriate apply specialist policy and/or calculations to undertake financial transactions. Liaise with stakeholders in a way that promotes the vision and values of the Council.

Accountabilities and outcomes:

• Completing accurate records and keeping customers informed of outcomes.
• Apply legislation or policy to rules based financial assessments that fit with current practice requirements, ensuring knowledge base is kept up to date as appropriate.
• To deliver a range of high quality financial services which may include preparing, controlling and monitoring budgets and closing of accounts.
• To assist with associated complaints and freedom of information requests relating to the services within this area.
• Activities could include claims handling, insurance renewals, policy queries, risk management activities etc.

Experience

• Demonstrable experience of working within a finance or insurance environment or in a similar post.
• Experience at an advanced level of Excel spreadsheets.
• Ability in preparing, controlling and monitoring budgets and closing of accounts
• Accurate record keeping and data entry into the insurance database and claims management system, including adding new claims, uploading claim documentation, and updating the property register
• Promptly processing invoices for payment and keeping financial records up to date, including the preparation of journal transfers as required

Please forward updated CV for immediate consideration.