Job Title: Service Administrator
Location: Chatham office ME4 6BB
Salary: 26,000 - 28,000 per year
Schedule: Monday to Friday, Day Shift (No Weekends)
Contract: Full-Time, Permanent
Are you a confident and capable administrator with exceptional attention to detail and first class organisation skills? Do you thrive in a fast-paced, team-oriented environment where you can truly make a difference? If so, we want to hear from you!
Join our small but rapidly growing client as a Service Administrator, where collaboration is at the heart of everything they do. In this role, you'll play a key part in supporting the service team, improving processes, and strengthening customer relationships.
What You'll Be Doing as a Service Administrator:
- Providing administrative support to service operations.
- Liaising with field engineers and coordinating site visits.
- Managing client data, worksheets, and document uploads with precision.
- Handling customer queries and preparing project invoices.
- Supporting reporting tasks and data cross-referencing.
- Answering calls and managing communications with professionalism.
What We're Looking For in a Service Administrator:
- A minimum of 2 years' administrative or Customer service experience.
- Excellent communication skills - written, verbal, and over the phone.
- Strong Microsoft Office and data entry skills with high attention to detail.
- The ability to juggle multiple tasks and remain calm under pressure.
- A proactive, can-do attitude and a team-first mindset.
Perks:
- Hybrid working (remote and office-based in Chatham)
- Company pension scheme
- Health & wellbeing programme
- All equipment and training provided
- Career development and potential for progression
Take the next step in your career with a company that values initiative, teamwork, and growth. Apply today and help us shape the future of service excellence!