Bar and Restaurant Manager

Bar and Restaurant Manager

Do you pride yourself on being part of a team that creates exceptional guest experiences? If so, you could be who we're looking for.

We're recruiting for a strong Bar & Restaurant Manager who can confidently manage all aspects of a busy restaurant service as well as deputise for the Hotel General Manager in his absence. If youre an ambitious Manager looking for that next step in your career, we welcome your application.

As well as a competitive salary and excellent benefits package you will receive agenerous service charge.

To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK as sponsorships are not available.

Your new employer

Located in the stunningly, idyllic Charlton Estate just outside of Alnwick, the Doxford Group sets the highest standard Northumberland has to offer. The Doxford Group specialises in delivering extraordinary wedding and event experiences and opened the doors to our stunning hotel, The Tempus, in May 2023 (The Times Top 100 Best Places to stay in the UK).

Your responsibilities

As our Bar and Restaurant Manager, you will play an integral role in training and managing your team to deliver exceptional levels of service with confidence. You will successfully host and coordinate the food and dining experience for our guests and your knowledge of our wine list will enhance the guest experience by offering unique and interesting options. You will be expected to deputise for the Hotel General Manager in his absence effectively maintaining the standards of service our guests expect.

As the restaurant leader, you will communicate and work closely with suppliers, as well as other relevant teams within the hotel, attending meetings and ensuring there is a fluid level of service throughout the restaurant.

Your experience and qualifications

The ideal candidate to take on this role will have a strong passion for food and you should be able to demonstrate great communication, organisation and leadership skills. A passion for what we do is fundamental to our success, and you will be joining a team that strives to give our guests their best ever experience.

Working closely with the Hotel General Manager, you will lead the daily operations of our restaurant within The Tempus hotel, ensuring all areas are maintained to the highest standard and service is delivered to our guests with confidence and flair.

It is essential that you have a friendly and flexible working style, good problem solving skills and the ability to keep calm under pressure. Excellent organisational and communication skills are extremely important as well as the ability to work as part of a team.

Main Duties-

• Ensure excellent customer service by coaching staff on how to exceed guest expectations.
• Maintain high standards of venue hygiene/cleanliness and keep cleaning records up to date (Compliance diaries and checklists etc).
• Identify, support and deliver training needs, including menu knowledge.
• Recruit, train and supervise your team.
• Promote and market the business offering.
• Oversee stock levels and order supplies.
• Handle customer enquiries and complaints.
• Take restaurant reservations.
• Communicate effectively with the Hotel General Manager and heads of departments.
• Deputise for the Hotel General Manager in his absence.
• Greet and advise customers through extensive knowledge of all F&B menus and Group knowledge.
• Prepare and present staffing/sales reports.
• Assess and improve profitability.
• Liaise with customers, employees, suppliers, licensing authorities and sales representatives.
• Continuously evaluate and make improvements to the development and running of the restaurant.
• Take responsibility for all finance issues such as transaction checks, line checks, balancing of tills, investigating variances, preparing rotas.
• Work closely with the bar team with the ordering, rotation, storage and recording of all bar products.
• Communicate and co-ordinate with the kitchen effectively.
• Prepare and execute the entire menu including cocktails and bar snacks.
• Support in the delivery of high standards of health and safety and guest satisfaction by ensuring a thorough process of opening and closing duties.

Benefits

Were constantly reviewing our benefits package but as a minimum you can expect:

• Competitive rates of pay.
• Generous service charge payment
• 30-days annual leave.
• Discretionary long service awards
• Pension Scheme
• Staff Discounts.
• Free Parking
• Referral programme
• Regular Company events
• Training opportunities

Salary up to £40,000 per annum plus £5k bonus andservice charge, dependant on experience.